Intuitive product configuration for
end customers
Using M.Customer to the desired product
M.Customer extends the digital customer journey to include an important point of sale. Before the first personal contact with a sales expert, your end customer can configure and visualize the individual product they desire on your website. On the sales side, on the other hand, no customer requirements need to be queried, because even before the first contact between sales and customer, the sales department is well aware of the customer's wishes and requirements.
And thanks to guided selling in M.Customer, you create a impressive customer experience right out of the gate with the first touchpoint and this connects seamlessly to a consistent sales process.
The benefits of M.Customer
An attractive point of saleThe clear online user interface is the first point of contact between you and your customer. Here, customers have direct contact with the products and can find their suitable end product.- Generate qualified leadsYour end customers can configure tailor-made products and solutions on your website and then request a quote directly from your sales team.
- Integrated into your online shopIntegrate your Customer CPQ into your online shop for a consistent customer journey. The customer experience of your sales process improves drastically and customers can order configured products directly from your shop.
- Consistency throughout all phasesFrom the very first contact to the order itself, all the data and requirements are systematically recorded. Consequently, you can impress your customers with an excellent, tailor-made consulting experience.
Functions at a glance
For your successful lead acquisition
Impressive 3D-visualizations
Present your product world in a tangible and appealing way with dynamically generated images and countless options such as 3D visualizations and 3D models.
Guided selling and the product finder
Accompany your customers on their journey through your product world with guided selling and receive qualified initial contacts. Or show your customers products which will suit them with the help of the product finder.
Automatic transmission of requests
Make it possible for your end customers to contact you directly from the configuration โ low-threshold and including the desired configuration.